The 30-day money-back guarantee is available to customers who first purchased Thiocyn Hair Serum for Women (150 ml) or Thiocyn Hair Serum for Men (150 ml) from www.thiocyn.com. To qualify for a refund, the customer must have used the product as directed and provide a valid reason for the return. For more information click here.

The money-back guarantee is valid for 30 days from the date of purchase. Refund requests must be submitted within this period to be considered.

1. To request a refund, the customer must contact Thiocyn Customer Service by email at service@thiocyn.com. 2. Proof of purchase may be required, including the order number and purchase date. 3. Refunds will be issued to the original payment method used for purchase.

Not usually. However, in some cases, the unused portion of the product must be returned to receive a refund. Return shipping costs are the responsibility of the customer, unless Thiocyn GmbH specifies otherwise.

This money-back guarantee does not apply to products purchased from unauthorized third-party sellers. The warranty does not apply to products damaged due to misuse, improper use, or unauthorized modifications.

In certain cases, Thiocyn GmbH may offer partial refunds based on the extent of product usage and customer satisfaction.

Refund requests will be processed within 5 business days after receiving all required information. The time it takes for the refund to appear in the customer's account may vary depending on the payment method and financial institution.

Thiocyn GmbH reserves the right to modify or terminate the money-back guarantee at any time. Any changes to the terms and conditions will be communicated to customers via the official Thiocyn GmbH website or other appropriate channels.