Subscription men

Our subscription service enables you to plan your Thiocyn deliveries so that your daily essentials never go out. By completing a subscription, you will receive a product discount of up to 25%. Depending on the product, you can choose your preferred delivery interval from one up to six months. On the respective product page, simply click on the "Subscribe" option and select your preferred delivery time plan.

Yes, that's possible. You can cancel at any time. Simply log in to your customer portal and cancel there. If you have any questions, you can also contact our service team at any time: service@thiocyn.com

Yes, you can adjust the delivery intervals at any time or pause the deliveries.

If you would like to make changes to your subscription, you can do so at any time in your customer portal. Not only can you swap your subscription order, but you can also update your next subscription date, order quantity, delivery schedule, payment, and shipping information. If you have trouble accessing your account or would like us to make these changes for you, please send an email to service@thiocyn.com

Yes, you can adjust the delivery intervals at any time or pause the deliveries.

As part of your subscription, you can enjoy a price advantage. Unfortunately, further actions and discount codes cannot be combined.

No, you can cancel your subscription at any time in your child's account.

The link included in your shipping confirmation email (as well as the tracking number) allows you to always stay up to date on your shipment's progress. International deliveries may sometimes experience delays – if you have any questions, please contact us via email. service@thiocyn.com.

Right of withdrawal You have the right to withdraw from your purchase contract within fourteen days without giving any reason, starting on the day on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered as a single order. To exercise your right of withdrawal, you must notify us by means of an unambiguous declaration (z.B. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Returns You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have withdrawn from this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. The goods must be returned in their original condition, undamaged and unopened. werden.Ist Is the hair serum suitable for me?

The shipping costs within Germany are € 3.90. Shipping is free from an order value of € 60. Our subscribers always receive their deliveries free of charge.

Make sure you have entered your email address and password correctly. If you are still unable to log in, request a new password by clicking on "forgetting password".

To update your personal data, log in with your email address/password.