Subscription men

Our subscription service enables you to plan your Thiocyn deliveries so that your daily essentials never go out. By completing a subscription, you will receive a product discount of up to 25%. Depending on the product, you can choose your preferred delivery interval from one up to six months. On the respective product page, simply click on the "Subscribe" option and select your preferred delivery time plan.

Yes, that is possible. You can cancel at any time. Simply register in your customer portal and cancel there. If you have any questions, however, you can also consult our service team at any time: service@thiocyn.com

Yes, you can adjust the delivery intervals at any time or pause the deliveries.

If you want to make changes to your subscription, you can do this at any time in your customer portal. You can not only replace your subscription order, but also update your next subscription date, the order quantity, the delivery schedule, the payment and shipping data. If you have problems accessing your account or want us to make these changes for you, please send an email to service@thiocyn.com

Yes, you can adjust the delivery intervals at any time or pause the deliveries.

As part of your subscription, you can enjoy a price advantage. Unfortunately, further actions and discount codes cannot be combined.

No, you can cancel your subscription at any time in your child's account.

The link contained in your shipping confirmation email (as well as shipment success) enables you to always be up to date with the latest status of your shipment. Delivery abroad sometimes have a delay here - if you have any questions, we will be happy to answer your email service@thiocyn.com.

Right of cancellation You have the right to cancel your purchase contract within fourteen days without giving reasons, starting on the day, on which you or a third party named by you, which is not the carrier, have taken or have, provided that you have ordered one or more goods as part of a uniform order and are delivered uniformly. In order to exercise your right of cancellation, you must inform us by means of a clear explanation (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed. To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires. Returns You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. The goods have to be in their original condition, and damaged and returned unopened. Is the hair serum suitable for me?

The shipping costs within Germany are € 3.90. Shipping is free from an order value of € 60. Our subscribers always receive their deliveries free of charge.

Make sure you have entered your email address and password correctly. If you are still unable to log in, request a new password by clicking on "forgetting password".

To update your personal data, log in with your email address/password.